MODERN MANAGEMENT TECHNIQUES IN REENGINEERING OF EDUCATIONAL PROCESS IN HIGHER SCHOOL

This paper describes an attempt to re-engineering of one of the educational processes of the university – a continuous study of programming by Bachelors of Applied Informatics.
According to the authors’ opinion, in modern information society and dense information environment, one of the challenges of modern education is the need for a fundamentally new approach to the practical implementation of pedagogical innovation.
Given the natural conservatism of centralized educational systems, of special significance becomes the problem of generating reliable technological solutions that can ensure implementation and integration of effective techniques, teaching materials (as a whole or in separate modules), information and communication technologies (in the form of hardware, or software systems), and other interactive teaching technologies resulting from the application of pedagogical research.
To develop these technologies it seems promising to apply the concept of reengineering as a radical redesign of educational processes to improve the efficiency of the educational system (subsystem). As the main steps in this reengineering process the authors suggest the following: study and analysis of the key processes of the educational system (model «as is»); selection of processes to be redesigned; determination of the optimal type of the processes to be changed (model «to be»); determination of the most efficient method (time, financial, material, intellectual and human resources) of conversion of the existing process into the optimal one.
At the first and the second stage it is possible to use various tools of quality management (Ishikawa diagrams, Pareto, etc.); on the third and the fourth stage those can be effective project management techniques.
The potential of application of these techniques of modern management is illustrated by the example of the learning process in the continuous line «Programming» in training Bachelors of Applied Informatics. The authors also point out that the transition from the implementation of pedagogical innovation to integration and re-engineering will be effective only if the bank of «best practices» is formed, which is a collection of peer-reviewed and evaluated pedagogical decisions.
The authors believe that the attempt to implement the concept of reengineering of one of the local educational processes of the university can facilitate the implementation of various innovations that will enhance the efficiency and quality of professional training.