Abstract
Monitoring of the controlled parameters allows the owner of the management process of the information-educational system currency to identify, in a timely manner, existing deviations and take corrective actions to reduce the risk in performance quality. Firstly, why constant updating of the information-educational system is so important? Secondly, what is meant by information-educational system, and what quality indicators can describe it as effective and efficient? The paper has revealed one of the educational management approaches to the performance quality of information-educational system in the self-learning organizations.
The information-educational system is viewed as a complex dynamic structure, hierarchically associated with various informational components and causal relationships, and interacting with a variety of internal and external components. Note that its main meaning is contained in the available content which should be adapted to the requirements of the environment. Therefore, updating of the information-educational system content can be monitored only through reference points which should be subject to control and monitoring. Hence we make the conclusion about the necessity to assess the quality of content for the complex dynamic system through identification of its reference points and substantiation of parameters of their variation.
The paper suggests using a robust approach to identify the cost of quality of the information-educational system performance by introducing the concept of quality loss function. This approach includes methods of planning the experiment and is a fundamentally new tool to assess the opportunity for improving quality while reducing the cost of its assurance.
The author has introduced the concept of robustness in relation to educational systems, describes the stages of designing information-educational system, and presents a model of robust design of its contents.